IPhone XS Max catches fire in man's pocket

iPhone XS Max Owner Claims His Expensive Device Caught Fire and Exploded in His Pocket

iPhone XS Max Owner Claims His Expensive Device Caught Fire and Exploded in His Pocket

In a rather freakish tale, an OH man named J. Hillard is alleging that his iPhone XS Max caught fire while it was simply resting in his trousers pocket. On Friday, Citi Research added fuel to the iPhone fire by cutting production estimates for all 2018 iPhones by 5%, including a steep 48% cut for the iPhone Xs Max. He eventually got a new device from Apple - as well as burns on his buttocks. The phone is expected to have three rear cameras and possibly two small front-facing cameras with a smaller notch, possibly looking something like the image above. But for Hillard, his XS Max reportedly gave up in the worst possible way less than a month after he bought it. At the time of the incident, he was on a lunch break in a break room with a colleague.

Later that day, Hillard took his XS Max - along with its melted case and screen protector - to his local Apple Store. He explained the incident to a manager, who said she would send out a senior technician. Sadly, "after receiving this cold treatment with zero engagement from the team while waiting, I found a manager to locate the employee with my phone", claimed Hillard.

He brought it to an Apple Store, where he said he had to answer 20 minutes worth of questions by an employee.

According to Hillard, a replacement device won't do as Apple is also responsible for the damage to his clothes and shoes as well. Trying to salvage anything he could, Hillard took the device to a nearby Apple Store, but technicians found that it was beyond fix.

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"I was given no other option and was told that nothing could be done for me in store if they could not keep the damaged phone".

Hillard does not want a replacement iPhone from Apple as he believes that is not the solution. He later called AppleCare for further assistance, and went to visit his doctor for a checkup and "documentation".

Hillard doesn't feel that this is an "acceptable remedy" for the incident, iDrop reports. Rival Huawei, which is the number two smartphone manufacturer in the world, could also adopt something similar, adds the report.

According to BloombergQuint, which was recently in contact with Sony, that company will be "boosting production of next-generation 3D sensors after getting interest from customers", customers that include Apple Inc.

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