Apple will fix iPhones with third-party batteries

The iPhone XR

The iPhone XR

This is out of Apples control as a third-party fix could have been done by anyone who might have used too much adhesive or used low-quality batteries.

In a report from MacRumors and the French blog iGeneration, we can now confirm that users with iPhones that have had their batteries replaced to those from a third party can now have repairs performed by the company's Genius Bar. It's unclear if these official terms will be revised anytime soon or if Apple intends to keep the changes largely informal for now to test the waters. It did not matter if the requested service involved the battery or another component of the handset.

Apparently the new policy came into effect worldwide on February 28, but we're still waiting for confirmation from Apple on whether this is true. If the problem lies in the battery itself, technicians in the Genius Bar and AASPs are permitted to replace the third-party battery with an original Apple battery for standard fees. Additionally, in a generous move, Apple has also allowed its service personnel to replace entire devices for the cost of battery replacement if the battery's tabs are broken, or if adhesives are incorrectly applied inside the iPhone.

The final policy is noteworthy for two reasons.

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Citing internal documents from "three reliable sources", MacRumors reported that if the issue is battery-related, Apple will replace the third-party battery with its own battery for a fee.

Apple usually takes a pretty hard-line approach to approved repairs at its retail stores.

It was previously the case that Apple would turn folks away if they had iPhones that contained non-official parts.

Also, if your third-party fix has been done badly and bits are broken on the inside or there's glue everywhere, the Genius is allowed to replace the whole phone for the price of the battery if they want to.

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