Kathmandu security breach may have captured customer data

Image Shutterstock

Image Shutterstock

New Zealand-based outdoor clothing and equipment store Kathmandu Holdings is investigating a data breach that may have resulted in customers' personal details and payment information being compromised.

Kathmandu issued an ASX statement on Wednesday notifying authorities of a security incident that has reportedly put its online trading websites in a position of vulnerability.

In a statement to the market, it revealed that an unauthorised and unidentified third party had been monitoring what customers were inputing into its eCommerce platform for over a month.

Kathmandu did not disclose how many customers might be affected by the breach.

The business has enlisted the help of external IT and cyber security experts to assist in investigating the circumstances, and to confirm which customers have been impacted.

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It has also notified the relevant authorities, including the Information Commissioner's Office in the United Kingdom, the Office of the Australian Information Commissioner, the New Zealand Privacy Commissioner and reported the incident to the Australian Cyber Crime Online Reporting Network and the New Zealand Police.

Its wider IT network, including physical stores, were not impacted by the incident.

"Kathmandu takes the privacy of customer data extremely seriously and we unreservedly apologise to any customers who may have been impacted".

Kathmandu spokeswoman Helen McCombie said the company took immediate steps to secure the data as soon as it became aware of the breach.

Kathmandu is notifying customers who are potentially affected and advised those who feared they had been affected to contact their banks or credit card providers for advice on what they should do.

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