Microsoft discontinuing Microsoft Band website and mobile apps

The original Microsoft Band had some smartwatch-style features in addition to its fitness-tracking capabilities

The original Microsoft Band had some smartwatch-style features in addition to its fitness-tracking capabilities

Not many probably know that Microsoft has dabbled in the connected health devices market, but that's because its products failed to gain any traction consumer-wise.

The software company is ending its support for the devices on May 31 including shutting down its app and removing it from app stores.

Users have been instructed to transfer their data using the export tools on Microsoft's support site before May 31. The device can still track daily steps, heart rate and basic workouts, record runs and bike rides, monitor sleep and set alarms. Plans for a third-generation device were scrapped, and the entire Microsoft Band line was discontinued in 2016.

But what is particularly interesting here is the fact that Microsoft is offering refunds to some Band users. Band 1 owners will get $79.99 while Band 2 users will get $175.

Are Active Users. An Active User is defined as a user who has worn the Band on their wrist and completed a data sync from the Band to the Health Dashboard between 12/1/2018 and 3/1/2019.

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"Functionality will be limited to what's available on the Band device".

The first Microsoft Band was released in 2014, with Microsoft Band 2 launched in 2015. The company's Health platform has also fallen behind other platforms, and so completely shutting down the service makes sense.

Some Band users may be eligible for a refund if the device is still under warranty, or if they are "active users", defined as people who used the device between December 1, 2018 and March 1, 2019.

Thanks for the tip, Chris and Merlin! If your device is under warranty, however, you'll get the refund no matter what. However, if you reset your band for any reason then you won't be able to set it up again, which explains why Microsoft was willing to offer a refund.

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