Alphabet launches its Wing drone delivery service in Australia

Credit Wing

Credit Wing

Wing has also uploaded a video showing a testimonial from a woman who has participated in the drone delivery trials.

Google parent Alphabet Inc's drone service made its first air delivery in North Canberra, Australia, on Tuesday after getting approval from the country's civil aviation authority. The company has been making trial deliveries by drone for the past year and a half in Canberra without making any mistakes. At launch, only 100 homes in the new suburbs of Crace, Franklin, and Palmerston will be eligible with Wing adding additional households in Harrison and Gungahlin after that.

"Wing has been testing drone delivery in Australia since 2014".

The drones will deliver food and drinks as well as medication directly to clients' homes. Initially there had been some complaints from residents over noise levels during the pilot, but Wing has since developed a quieter drone model, ABC reports.

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"When they do a delivery drop they hover over the site and it sounds like an extremely loud, squealing vacuum cleaner", the group said on its website.

Wing said the feedback obtained during its trials had been "valuable" and it hoped to "continue the dialogue". Under the permit, Wing is barred from flying its drones before 7AM between Monday and Saturday and 8AM on Sundays and public holidays. At launch there are 12 partners including Kickstart Expresso, Capital Chemist, Pure Gelato, Jasper + Myrtle, Bakers Delight, Guzman Y Gomez, and Drummond Golf. That selection of companies will expand in the future.

Wing estimated that its drone delivery service could add as much as $28.5 million to Australia's annual revenue at its full capacity, The Guardian reported.

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