Man says Qantas 'fat-shamed' him

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A man claimed he was "fat-shamed" by Qantas after being told he was too large for his pre-booked seat.

Darren Beales had pre-booked an exit row seat on a Qantas flight from Melbourne, Australia, to Brisbane on Friday.

"Customers who purchase an exit row seat are told they must satisfy the requirements during the booking process".

"When I asked for a extender belt (the flight attendant) look at me and said you can't sit there", says Mr Beales.

"Pretty much she [the flight attendant] said that I can not sit in this location, she said 'Take a seat and someone will get back to me, '" he explained.

"I thought that was really disturbing because I didn't require an extra seat".

'If passengers are unable to meet this criteria airlines including Qantas will ask passengers to change seats'.

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Darren Beales told The Geelong Advocate he was asked to move from his pre-booked exit row seat in front of other passengers on Friday due to airline regulations, which say anyone requiring an extended seat belt can not sit in an exit row.

A Qantas spokeswoman told Daily Mail Australia the airline's policy around who could and could not sit in the exit row was in line with Civil Aviation Safety Authority (CASA) regulations. Passengers who require assistance in an emergency are not permitted to sit in an exit row.

"She (the flight attendant) says, "well, look, again airway regulations, you can not sit in an exit seat, if you're disabled or, you know - or if you require an extended seatbelt", Mr Beales told Today.

Mr Beales said Qantas only called to apologise after his story hit national media outlets. "All that was on my mind was how they belittled me". He maintains he would have been able to help in an emergency. "I could have helped in the emergency".

On its website, Qantas states to book in an exit row, you must not need the use of an extension seat belt.

Mr Beales said he was mainly frustrated because he wanted the luxury of extra leg room, which was stripped away when he was forced to sit in a regular seat.

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