Best Buy stores will soon offer Apple-certified repairs

Customer receiving iPhone support at Best Buy

Customer receiving iPhone support at Best Buy

This change from the Apple Store's earliest days, when it was a mecca for Apple fans, explains the firm's recent strategy of changing the locations into town hall-style educational destinations. That's great news for customers who don't live near an Apple Store or are turned off by the idea of mailing in their device for fix.

Apple has faced criticism in the past from groups who say the iPhone maker has made its devices too hard to fix by refusing to make genuine Apple parts available to independent fix shops.

Keeping the 900 million iPhones worldwide in service has become more important to Apple than ever as it shifts toward a services-based business of trying to persuade its customers to sign up for paid offerings such as Apple Music and iCloud.

Now you can take your Apple devices to any Best Buy store instead.

Apple's deal with Best Buy expands on a previous partnership which included around 225 stores.

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"At Apple, we're dedicated to providing the best customer service in the world", said Tara Bunch, Apple's vice president of AppleCare.

Apple today announced the completion of a major expansion of its Apple authorized service network.

In addition, 7,600 of Best Buy's so-called Geek Squad technicians now certified to carry out the repairs and using parts directly from Apple. And it only uses genuine Apple components.

"If a customer ever needs to fix their products, we want them to feel confident those repairs are done safely and correctly", Tara Bunch, Apple's vice president of AppleCare, said in a statement. "We've always enjoyed a great partnership with Apple and we're thrilled that, together, we can better serve our customers".

In addition to nearly 1,000 Best Buy stores, Apple is now working with over 1,800 third-party Authorized Service Providers across the U.S. That's three times as many as three years ago. That's three times as many locations as three years ago, and according to the company, eight out of 10 Apple customers will be within 20 minutes of an authorized service provider.

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