Microsoft Details Inspire 2019 Partner Improvements

Microsoft Team, with 13 million users has successfully surpassed its closest competitor Slack which has 10 million daily active users. An announcements' feature, which lets team members highlight news in a channel, is available today.

The U-turn, delivered on the eve of Microsoft Inspire in Las Vegas, comes in direct response to escalating tensions among partners, with an online petition registering more than 5000 signatures in protest.

Independently of rival Slack, Microsoft Team's growth is impressive.

So, these are worrying statistics for Slack, with Microsoft apparently making good progress, despite the fact that many respondents to the survey didn't think Teams was actually as good as Slack. Finally, cross-channel posting will be coming "soon".

Going by net spending intentions for 2H19, the results so far gathered (not everyone has responded yet) show major gains for Microsoft Teams, while interest in Slack is dwindling considerably. Slack shares are now trading below its IPO price of $38.50. Through the scheme, partners paying a low-priced subscription - such as the $475 Microsoft Action Pack - were able to used numerous software licences (five for Office 365, ten for Windows Server 2019 Essentials, and three for Visual Studio Pro, to name but three), and Microsoft was seemingly getting a little disgruntled with the fact that partners were using these licenses to run their businesses. For comparison, Slack had more than 600,000 clients as of January this year, the company said in its IPO filing document in April.

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Microsoft also discussed how it is increasing opportunities it provides to partners.

That is probably the most particular Microsoft has gotten but with details about its group-chatting platform. Teams also is the focal point of Microsoft's strategy to integrate communications and collaboration with its core platforms. Updates have also been made to the Nonprofit Accelerator in Dynamics 365.

The big news is that some partners will be able to launch Teams trials for their customers.

First, organizations can now send priority notifications to send out urgent messages. Geofencing will be tied to the mobile version of the Teams app. "We're only seeing a small number of clients who have vision to do what Teams is really capable of, which is things like chatbots; it's direct integration of platforms".

In addition, Microsoft is opening Teams integration with partnering contact center companies, including "Five9, Genesys, NICE inContact" and others.

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