Commonwealth Bank payment services down across Australia - 17-Oct

Commonwealth Bank outage leaves customers stranded during lunch rush

Commonwealth Bank outage leaves customers stranded during lunch rush

It provided an update at 12:30pm confirming that ATMs and point-of-sale merchant terminals were back up and running, but problems with the CommBank app, NetBank, Cardless Cash and some in-branch and call centre services persist.

"We are urgently investigating this and we're sorry for any inconvenience caused".

Commonwealth Bank customers are now up in arms after services crashed around lunchtime.

"Due to this incident some of our branches have temporarily closed", the bank said in a tweet.

Comm Bank confirmed that in-store payments and ATM's are still working as normal but admitted there was a variety of services unavailable. "We will provide further updates here", read a stock reply to numerous people on Twitter.

A spokesperson from the bank responded to disgruntled customers on social media, telling them the bank was "currently experiencing an issue affecting some of our services".

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Customers complained of being unable to eat as they could not access their money, while others had been stuck at checkouts. "We all look so impressed". "It's been 30 minutes", wrote another.

"I just went into your Werribee branch and everything's down".

Technology tracking company noted complaints about CBA's online banking system in every major Australian capital city.

"We are urgently working to resolve [the] issue".

"We're also aware that some customers may also be having issues with their debit card payments".

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