Apple admits touchscreen fault with iPhone X

A working iPhone X display                  Sarah Tew  CNET

A working iPhone X display Sarah Tew CNET

Apple has announced two new replacement programs that impact the iPhone X and the 13-inch MacBook Pro without a Touch Bar.

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module.

As far as the 13-inch MacBook Pro is concerned, Apple said that the problems are related to the storage drives, and may lead to data loss. Apple also reassured everyone that these issues are only present on some iPhone X models, and the Xs, Xs Max, and Xr are not affected. If a device owner experiences either problem, Apple will do the fix for free.

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Users on online forums had complained that their phone was making "random clicks" when they weren't interacting with it, or that it unexpectedly stopped responding. If your iPhone X is affected by this, contact an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support to setup mail-in service via the Apple Repair Center. Canadian devices are on the list of affected countries, according to Apple.

13-inch non Touch Bar MacBook Pro owners who believe they've experienced this issue can check whether they're eligible for repairs on Apple's service program page.

Last year, Apple began a massive battery replacement program after it conceded that a software update meant to help some iPhone models deal with aging batteries slowed down the performance of the phones.

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