Amazon's Alexa Sent a Man 1700 Recordings From a Stranger

Fake Alexa Companion App Tops App Store Charts Before Apple Takes It Down

Fake Alexa Companion App Tops App Store Charts Before Apple Takes It Down

Millions of users of Amazon's Echo speakers have grown accustomed to the soothing strains of Alexa, the human-sounding virtual assistant that can tell them the weather, order takeout and handle other basic tasks in response to a voice command. The man who received the files was attempting to access his own recordings at the time.

If you live in the United Kingdom and got someone a new Amazon Echo speaker, that might not have been the best idea. Amazon emailed the user a download link which contained the stranger's audio files, but they later removed the files from the link.

"This unfortunate case was the result of a human error and an isolated single case", an Amazon spokesman told Reuters.

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"We have resolved the issue with the two customers involved and have taken steps to further improve our processes".

As part of a slew of seasonal skills, Amazon has rolled out a holiday song quiz to let you guess the right Christmas song ("Alexa, start Holiday Song Quiz"), a skill to you to hear Christmas Carols without needing to be quizzed ("Alexa, open Christmas Carols"), and even get some inspiration for Christmas cocktails ("Alexa, open Cocktail King"). The issue was first detailed by German publication c't.

It reported that it was able to get in touch with the person in question via the recordings the man provided to the magazine. The unidentified customer who heard Alexa make the command previous year told Reuters they described the incident as a "whole new level of creepy" in a scathing review on Amazon's website. You can also delete individual recordings associated with your Echo activity using the mobile Alexa app.

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