Garuda Indonesia Bans In-Flight Photos; Ruling Since Reversed

Urban Chat- Garuda Indonesia Kneejerk reaction versus crisis management

Urban Chat- Garuda Indonesia Kneejerk reaction versus crisis management

Jakarta's Soekarno Hatta airport chief, Victor Togi Tambunan, said Mr Vernandes and his fiancee had been reported to police over claims they had broken Indonesia's broad internet defamation laws, although they had not been made suspects. According to The Guardian the duo could face defamation charges under Indonesia's strict electronic transactions law.

There were comments on the post wondering if this was a publicity stunt of sorts because Rius had recently participated in marketing campaigns with Singapore Airlines, a competitor of Garuda Indonesia.

In an Instagram post on Tuesday, Rius said that he and his fiancee, who was on the flight and in his video, had been accused of defamation and reported to the police even though he that he had "no intention at all to defame anyone".

Rius Vernandes later shared a video in which he said he wasn't trying to hurt the airline's reputation.

Still, just because the airline changed its mind doesn't mean the blogger is off the hook yet.

"Following up an order by management, we inform all cabin crews not to allow the documentation of any activities inside the plane, be it by photo or video by cabin attendants or passengers", the announcement said.

Indonesian flag carrier Garuda withdrew a proposal to stop passengers taking photos in cabins on Wednesday after being mocked over a plan that was introduced after a travel blogger posted unflattering photos on a flight. Thank you, ' Garuda Indonesia wrote.

Business class passenger Rius Vernandes (pictured) was on a Garuda Indonesia flight when he was given a menu which looked like it had been ripped out of a notebook.

Rosan said the company itself had not filed a report, only "union employees".

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After the video was posted, Garuda Indonesia released an internal memo that prohibits all forms of photography and videography by passengers and cabin crew during a flight.

Rius could face up to four years in prison if found guilty of spreading defamatory content online. "You all have a voice", he said.

'I hope you can help share and support me through this problem because I don't want to see that, in the future, whenever we review something as is, whenever we give constructive criticism, we can be criminalised'.

Rius said that while he wasn't afraid, he wanted to find a different way to solve the dispute.

The airline also sought to ban photos and videos during flights, but appeared to backtrack to The Guardian newspaper by saying the policy was not " finalized" and people could take photos if they did not disturb other passengers.

Vernandes told his Instagram followers he had received an apology from the airline over the service on the flight, according to Reuters.

Police confirmed to DPA that the airline, which is Indonesia's national airline, had filed a defamation case against him.

He also said that this policy was not connected to the controversy over the menu photos despite being distributed on the day the image went viral.

Garuda was ranked as the world's 12th-best airline for 2019 by consumer-aviation website Skytrax.

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