Microsoft Confirms Surface dGPU Bug in Windows 10 May 2019 Update

Microsoft Surface Book 2

Microsoft Surface Book 2

Having just removed some of the blocks that were preventing people from installing Windows 10 May 2019 Update (Windows 10 version 1903), the company has now introduced a couple more obstacles - including for its own devices.

The Surface Book 2 issue lies in devices with an Nvidia discrete Graphics Processing Unit (dGPU).

The software giant says that after installing this latest Windows 10 feature update, the graphics compatibility bug could cause some games or apps to crash on the Surface Book 2. If you're a Surface Book 2 owner, the discrete GPU (dGPU) may occasionally disappear from device manager on your 2-in-one device with dGPU.

To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs from being offered Windows 10, version 1903, until this issue is resolved.

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Two other major issues with Windows 10 version 1903 were quietly fixed this week as well.

The second confirmed issue affects devices with certain Intel 4 series chipset integrated GPU hardware to which remote connections are established.

Apart from upgrading graphics driver on affected devices if possible, Born suggests that administrators disable the use of the WDDM graphics display driver for Remote Desktop connections in the Group Policy found under Windows Components Remote Desktop Services Remote Desktop Session Host Remote Session Environment. However, the May 2019 Update has been available for some time now and the update can be manually triggered through the "Update now" button or installed through the media creation tool. No word from Microsoft yet on how long it will take for this issue to be resolved, but the company is working on a resolution and says it will "provide an update in an upcoming release".

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