[Updated] Rogers and Fido network/internet down? Outage is known issue

Rogers customers experience network downtime across Canada emergency services warn of disruptions

Rogers customers experience network downtime across Canada emergency services warn of disruptions

A nationwide wireless outage has left customers of Rogers Communications Inc. with intermittent access to call and texting services.

The telecom provider said on Twitter around 9 am EST that some users were experiencing service disruptions and that it's working to fix the problem.

According to a tweet RogersHelps, The company that manages customer care and technical support for the telecommunications company is working to restore service.

"We apologize for the inconvenience and will continue to provide regular updates", Rogers said.

DownDetector.ca, a website that tracks network outages, says it started to receive reports of outages just after midnight eastern time on Monday, before peaking at more than 12,000 reports by 8:30 a.m.

Coronavirus variant first detected in India found in the UK
Despite the warnings, Downing Street has said Boris Johnson's trip to India "is still happening later this month". In India, Covid-19 rates are soaring, with more than 13.9 million confirmed cases and 172,000 deaths.

Fido has also shared something similar.

The Rogers outage is also impacting fire services. The outages appeared most prevalent in southern Ontario and Montreal.

Social media had many posts of people struggling with the outage.

"Working from home, Rogers needs to resolve this ASAP!" one person tweeted.

CTVNews.ca has reached out to Rogers for comment.

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